​Results and Questions

Sometimes clinical examination is not enough to solve a medical problem. In such cases, additional tests, such as blood analysis or medical imaging, may be necessary. Depending on the results, the treatment may need to be adjusted.

It is important that you, as a patient, are well informed about this decision. Therefore, we prefer that you return for a consultation to discuss the results.

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In exceptional cases, and if agreed upon with your doctor, you may receive a brief report by phone. Due to the new legislation protecting your privacy (GDPR), we are no longer allowed to provide medical advice or explanations via email.

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You can always request a copy of a blood analysis or an examination report from your doctor or upload them via https://helena.care/

 

Fees

All doctors are conventioned and accredited,

which means that we operate according to the rates agreed each year between doctors, health insurance funds, and the government.

If you are insured by a Belgian mutuality, you only pay the copayment.

Accreditation guarantees regular continuing education and reimbursement by the RIZIV (National Institute for Health and Disability Insurance).

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Payment

Payments can be made in cash, by Bancontact, via the Bancontact app, or with the Payconiq app.